Refund Policy

At SafeBill, we value our customers and strive to ensure satisfaction with every purchase. Please read our refund policy carefully before making a purchase.

1. Eligibility for Refunds

Refunds are only applicable if:

• The product/service delivered is defective or not as described.
• A cancellation request is made within 7 days of purchase.
• No license key, activation code, or downloadable product has been used/redeemed.

2. Non-Refundable Items

• Digital software licenses once activated.
• Custom-developed mobile apps or software solutions.
• Services that have already been delivered.

3. Refund Process

To request a refund, please contact us via our Contact Page with your order ID, invoice number, and reason for refund. Our team will review your request and update you within 5–7 business days.

4. Mode of Refund

Approved refunds will be processed to your original payment method (Bank/UPI/Wallet) within 7–10 business days.

5. Contact Us

If you have any questions about our refund policy, please contact us.

Last Updated: 16 Apr, 2026